Philippe Blaettchen, Niyazi Taneri, Sameer Hasija
Technological advances enable new business models for heavy equipment manufacturers wherein customers access equipment without ownership. We seek to understand the profitability and environmental performance of different emerging business models in light of salient economic and operational factors. We develop a game-theoretic model to identify the optimal choice between a traditional ownership-based business model and two access-based models: servicization and peer-to-peer sharing. After-sales services, equipment characteristics, usage environments, and fuel prices affect this choice. We also provide a novel framework to analyze business models’ environmental impact, which incorporates trade-offs between economic value and environmental costs and shows that all models may create win-win situations for the manufacturer and the environment. © 2024 INFORMS.
Bayes Business School (formerly Cass), City, University of London, London, EC1Y 8TZ, United Kingdom; University of Cambridge Judge Business School, Cambridge, CB2 1AG, United Kingdom; Technology and Operations Management, INSEAD, Singapore, 138676, Singapore
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